If you have a roofing need, hiring the right roofing company is essential to the project’s success. You can look for qualities in a roofing company that can help you make an informed decision about which company to hire. Here are five important qualities you should look for in a roofing company to get high-quality services that will protect your property for years to come.
1. They Have Licenses, Insurance, and Certifications
It can be easy to spot a professional roofing company by checking for credentials. Any roofer you are considering should be able to produce their insurance certificate and license and provide you with information about which types of roofs their workers are trained to install and repair.
For example, if you have a metal roof or an asphalt shingle roof, you should choose highly trained roofers to work with those roofing materials. According to Roofers Guild, about 75% of roofs in America are made of asphalt shingles. However, that doesn’t mean that every roofing company specializes in that type of roof repair.
2. They Are a Local Business
Make sure you are working with a local roofing company. There are several reasons why going local is best when choosing a roofing business. First, local roofers are more familiar with the local climate and will have options specifically geared to provide the best protection. Second, it is easier to work with a local company that’s established in the area.
Nationwide roofing chains are far more likely to close locations and leave you in the cold regarding warranty repairs. Locally owned businesses offer more flexible options for your roofing needs. They don’t have to get corporate approval, and they don’t work off a specific menu of services. Go local. It’s better for you and better for the local economy.
3. They Have a Stellar Reputation
A roofing business with a stellar customer care reputation is always an excellent choice. A positive rating by prior customers speaks volumes about a roofing company’s commitment to customer care. Read online reviews and ask for references that you can call to learn more about a company’s reputation.
Most consumers will provide honest reviews of businesses to help other consumers make informed decisions. Take the time to do your due diligence and read the reviews. You can get information from reviews and checking references you can’t get in any other way.
4. They Offer Transparency
The right company will be transparent in everything they do. When you receive an estimate, the estimate should be detailed. The right company is communicative. They answer questions, explain your options, and offer solutions to your issues.
Transparency is essential, and the right company understands that how they communicate with you is essential to building a trusting relationship. There are no hidden fees or hidden agendas with the right company. They are honest in all their dealings and move with integrity.
A roofer that puts everything in writing instead of making verbal promises can be trusted. Any promises made must become a part of the contract. Without a written contract that includes all the aspects of the project, you have no protection. The right firm wants to protect all parties and will put their promises in writing.
5. They Stand by Their Work
The right roofing company will offer an iron-clad warranty on their work. When comparing estimates, you must consider what type of warranty is offered. Two types of warranties should come with roof repair or roof replacement. The manufacturer covers the materials used in the process and the roofing company covers the labor.
If something should go wrong with the roof repair or replacement, you should not have to pay out-of-pocket to correct the problem. The warranty should cover the services needed to get the roof corrections done. One of the key qualities to look for in a roofing company is their willingness to stand by their work.
Looking for the right qualities in a roofing company will lead you to the company that delivers the best quality for your money. Look for the qualities you find here and get the roof services you can depend on. Call Billings Roofing today to learn more about our experienced team and the benefits we offer.